We’ve worked with VPS since 2007. As a partner, they have consistently provided support that is quick, helpful and personal. The relationships that VPS has forged with our internal teams have resulted in their ability to provide maximum impact across our enterprise.

VPS’ actions to provide a safe training environment helps us to maintain the skills needed to operate safely and efficiently as we continue to provide essential services for our customers.

This outsourcing contract has made vast improvements in (our) existing learning processes, as well as bolted on significant new capabilities (through the establishment of a call centre) and the tracking of problematic issues.

VPS has not only met their responsibilities but have provided valuable insight as well. Their experience and drive have been welcomed and a key to our current and future successes.

Our partnership with Vertex Professional Services has been very productive. In the short time since the inception of this programme, we have accomplished many formidable tasks.

VPS were able to demonstrate the tools, processes and philosophy they would apply to the task, and draw upon hard evidence of their previous success delivering a similar programme in the automotive industry. This, together with the high-quality people that consistently fronted up on their behalf, produced a compelling picture of an organisation that had the skills, experience and ethos required to deliver such a complex and important change programme. The Ministry of Defence’s (MOD) experience with VPS since down selection continues to support this decision.

VPS is known for their brand reputation that was built on operational excellence and the relationships they establish with customers.

This (customer) programme should be studied by every learning executive. The programme is incredibly ambitious and touches one of the most business-critical elements in the (customers’) business model. Its success is a testimony to the value of carefully honed best practices for programme analysis, design, implementation, and management.

VPS does not see itself as a typical learning services organisation. Instead, it sees itself in a privileged situation where it can leverage very sophisticated tech tools‚ that can go beyond what would be expected solutions for clients.

This (VPS & NATO) is a key milestone in the new NATO training landscape‚ supporting the goal of delivering the right training to the right people at the right time, allowing individuals arriving at a NATO post to possess the skills and competencies necessary to perform their assigned duties.

(VPS’) process-based methodology and technical design experience were integral to the delivery of (our) learning requirements. These processes enabled the capture and reporting of key metrics that enabled (our organisation) to focus on performance improvement with their internal clients.

(VPS) delivered early wins for a team that was challenged to rapidly deploy practical learning solutions‚ successfully designed and implemented a course conversion strategy as well as provided critical learning technology solution design.